Responsible Gaming

Gamble for entertainment

Online gambling involves risk, and losses can happen. There is no guaranteed strategy, system or pattern that can ensure a win. Games are based on chance or other outcomes that cannot be controlled by a player. Previous results do not determine future results, and a losing run does not mean that a win is due.

Only gamble with money you can afford to lose after essential costs have been covered. Gambling should not come before rent, mortgage payments, bills, food, education, medical costs or other important commitments. Do not use borrowed money, credit intended for necessities or money set aside for someone else.

A helpful approach is to decide in advance how much time and money you are comfortable spending. Treat that amount as the cost of entertainment. Once your budget or time limit has been reached, stop playing, even if you are winning or hoping to recover a loss.

Practical habits for safer play

• Set a gambling budget before you begin and keep it separate from money needed for daily living.
• Set a time limit and take regular breaks away from your device.
• Keep a record of deposits, withdrawals, wins and losses so you can see your overall activity clearly.
• Avoid gambling when you are upset, stressed, tired, angry or under the influence of alcohol or other substances.
• Do not chase losses by increasing stakes or continuing to play for longer than planned.
• Do not rely on gambling to solve financial, relationship or personal problems.
• Talk openly with someone you trust if gambling begins to concern you.

Gambling should always be a voluntary choice. You should never feel pressured by advertising, other people or the desire to recover money that has already been lost. Taking a break is a sensible decision, not a sign of failure.

Recognising when gambling may be a problem

Problem gambling can develop gradually. Some people notice changes in their behaviour before they recognise that gambling is causing harm. Checking your habits regularly can help you act early. A concern may exist when gambling takes more time, attention or money than you intended.

Possible warning signs

• Spending more money or time gambling than planned.
• Trying to cut back or stop but finding it difficult to do so.
• Chasing losses or believing that a large win will solve financial difficulties.
• Borrowing money, selling possessions or using savings to continue gambling.
• Hiding gambling activity, losses or transactions from family, friends or colleagues.
• Feeling restless, irritable or anxious when you are not gambling.
• Thinking about gambling during work, study, family time or other important activities.
• Missing work, appointments, meals or sleep because of gambling.
• Arguing with people close to you about gambling or its financial effects.
• Feeling guilt, shame, hopelessness or distress after gambling.
• Using gambling to escape stress, loneliness, sadness or other difficult feelings.
• Continuing to gamble despite financial, relationship, work or health consequences.

One sign does not automatically mean that a person has a gambling problem. However, several signs or any serious impact on your life should be taken seriously. You do not need to wait until a problem becomes severe before asking for help. Speaking with a qualified gambling counsellor can help you understand your behaviour and consider practical next steps.

If gambling has caused debt or financial pressure, consider contacting a free financial counselling service in Australia. A financial counsellor may help you review expenses, understand your options and plan how to manage debts. Avoid taking on further borrowing to pay for gambling or to cover gambling losses.

Tools to help you stay in control

Planning ahead is one of the most effective ways to manage gambling. Account and play-management options may be available to help you control deposits, spending and access. The available options can vary by service and account, so review the relevant settings and terms before you play.

Consider using controls such as

• Deposit limits that restrict the amount you can add during a selected period.
• Wagering or spending limits that help you stay within your chosen budget.
• Session reminders that prompt you to check how long you have been playing.
• Time-out periods that temporarily restrict access when you need a short break.
• Account history and transaction records to help you monitor your activity.
• Self-exclusion, which can prevent access for a selected period or until you request that access be reviewed.
• Marketing preferences that allow you to reduce or stop promotional communications.

Choose limits before you start playing and set them at an amount that is affordable, not at the maximum amount you might possibly spend. A limit is most useful when it is realistic and respected. Do not change a limit during a session simply because you have lost money or want to continue playing.

If you want to take a break, consider closing the gambling session, logging out and removing saved payment details where appropriate. A longer break or self-exclusion may be more suitable if you are worried about losing control. Requests for account restrictions may have processing requirements, and any applicable terms or conditions should be reviewed carefully.

If you would like help understanding available controls, use the support or contact options provided on the Dv77 Casino website. Support staff can explain the general process for limits, time-outs or self-exclusion, but they cannot make responsible gambling decisions for you.

Protecting yourself and others

Gambling is for adults only. Do not allow anyone under the legal gambling age to use your account or access gambling services. Keep your login details private, use a secure password and log out when you finish, particularly when other people can access your device.

Parents and carers should take reasonable steps to prevent children from accessing gambling websites or applications. Device-level parental controls, secure passwords and payment protections may provide additional safeguards. No technical measure replaces supervision and an honest conversation about the risks of gambling.

An account should be used only by the person who registered it. Do not share account credentials or payment methods with another person. If you think someone else has accessed your account, stop using it and contact the available support channel as soon as possible.

When someone close to you is affected

Gambling harm can affect partners, family members and friends as well as the person who gambles. If you are concerned about someone else, choose a calm time to discuss what you have noticed. Focus on specific behaviour and its effects rather than blame. Encourage the person to speak with a professional, while also setting boundaries that protect your own money, wellbeing and safety.

Do not lend money to cover gambling losses or take responsibility for gambling debts without independent advice. If there is conflict, intimidation or any immediate safety concern, move to a safe place and seek appropriate emergency or support services.

Getting help in Australia

If gambling is affecting your finances, relationships, work, study or mental health, support is available. You can speak with a qualified gambling counsellor through a gambling help service in your state or territory. Gambling Help Online is an Australian support service that provides information and pathways to counselling for people affected by gambling harm, including family members and friends.

You can also speak with your general practitioner or another trusted health professional. They can discuss stress, anxiety, sleep problems and other concerns that may be connected with gambling, and may refer you to suitable services. Financial counselling can be useful when gambling has led to debt, missed payments or difficulty managing household expenses.

1. Stop gambling and avoid making further deposits while you consider your options.
2. Review your recent activity and identify the amount of time and money involved.
3. Set an account limit, time-out or self-exclusion if you need help stopping access.
4. Tell a trusted person what is happening so you do not have to manage it alone.
5. Contact a gambling counsellor, health professional or financial counsellor for personalised support.
6. Seek urgent help through appropriate emergency services if you or another person is at immediate risk of harm.

You are not required to manage gambling concerns alone, and asking for help early can make it easier to regain control. Dv77 Casino provides this information for general awareness. It is not a substitute for professional financial, medical or counselling advice. If you are unsure what support is right for you, begin with a qualified professional or an Australian gambling support service.